Terms & Conditions

Terms & Conditions for 24Servicing.com

These terms govern your use of 24Servicing.com, a home service marketplace for booking appliance repair, home maintenance and skilled technician services.

Acceptance

By using 24Servicing.com, you agree to these Terms & Conditions. Please read them carefully before registering, booking services, or making a payment.

User Eligibility

To use our service, you must be at least 18 years old, capable of entering into a binding contract, and authorised to use the payment method provided.

Booking Policy

Customers can book services for AC repair, AC installation, washing machine repair, refrigerator repair, microwave repair, TV repair, RO water purifier service, electrician, plumber, carpenter, painter, home cleaning, pest control and appliance repair. Booking requests are subject to technician availability and service area coverage.

Pricing

Service pricing is displayed during booking. Final charges may vary if additional work is required. Any extra costs will be communicated before the technician proceeds.

Payments

Payments can be made online through secure payment gateways. We collect payment details only for transaction processing and do not store full card information on our servers.

GST

All prices are subject to applicable Goods and Services Tax (GST) in India. Invoices will display GST details clearly for every transaction.

Cancellation Policy

Cancellations are permitted according to the timeline shown on the booking confirmation. Cancellation charges may apply if the booking is cancelled after the applicable free cancellation window or after the technician has been assigned.

Refund Policy

Refunds are handled in line with our cancellation policy. If a refund is due, it will be processed to the original payment method within the timeframe specified in your invoice or service agreement.

Technician Assignment

24Servicing.com matches customers with verified technicians based on service type, location and availability. The final assignment is subject to technician acceptance and customer confirmation.

Customer Responsibilities

Customers must provide accurate booking details, ensure safe access to the service location, and cooperate with the technician. Any delays or changes should be communicated promptly.

Warranty Disclaimer

24Servicing.com does not provide a warranty on the work performed by independent technicians. Any service guarantee is provided by the technician and stated in the booking confirmation.

Limitation of Liability

To the extent permitted by law, 24Servicing.com is not liable for indirect, incidental or consequential losses arising from service bookings, payments, or technician performance.

Intellectual Property

All content on 24Servicing.com, including text, graphics and logos, is owned by 24Servicing.com or its licensors. You may not reproduce or use this content without permission.

User Accounts

Users are responsible for maintaining the confidentiality of their account credentials. If you suspect unauthorised access, notify us immediately.

Suspension

We may suspend or terminate accounts for violations of these terms, fraudulent activity, or misuse of the service.

Privacy Reference

Your use of 24Servicing.com is also governed by our Privacy Policy, which explains how we collect and process your personal data.

Disputes

If a dispute arises, customers should contact our support team first to resolve the issue. We will make reasonable efforts to address and resolve concerns promptly.

Governing Law

These Terms & Conditions are governed by the laws of India. Any legal disputes will be subject to the jurisdiction of courts in India.

Contact Details

For questions about these terms, contact: